Boltzmann walking toward the camera down a server-room aisle, racks lining both sides
The AI Alignment Platform for agentic commerce

Verified facts.
Every AI surface aligned.
Every time.

AI now sits between customer intent and the transaction. Bonafide operates the trusted Context Layer that helps AI understand, recommend and act on your verified commercial truth, so you win AI-mediated demand and keep the direct relationship.

31.3%

of AI responses about travel and loyalty brands are misaligned, meaning wrong or incomplete.

Based on Bonafide data since 2024

3.3%

revenue advantage over untreated control for fully aligned hotels, at 99% statistical confidence.

Global hotel group · six-month controlled study

Read the case study →

25% → 63%

AI accuracy for an international airline in the first five months of alignment.

International airline

See airline results →

The platform

One agentic platform. Every AI surface.

Three agentic processes operate continuously across models, AI surfaces and commerce systems. Built for the complexity of travel and loyalty data.

Agentic Curation

Curate.

Agents collect, verify, normalize and maintain enterprise and external context.

Input
CMS CRM CRS POS
Output

A single Context Layer. Current enterprise truth.

↓ Feeds

The Context Layer becomes Orchestrate's input, ready to be served to AI surfaces.

Agentic Orchestration

Orchestrate.

Agents deliver verified, granular, traveler-specific context to the right AI surface at the moment of the query.

Surfaces
LLMs Agents Chatbots Internal AI
Output

Verified, structured, property-level truth, at the moment of the query.

↓ Feeds

Every served answer becomes Tune's input, measured against commercial goals across every surface.

Agentic Tuning

Tune.

Agents measure how AI interprets context, identify misalignment events and improve commercial performance.

Coverage
Product & Services Pricing & Availability Policy & Rules Loyalty & Offers Marketing Content
Output

Alignment improves with every interaction.

↻ Feeds back

What Tune learns becomes Curate's next input. The Context Layer refreshes, alignment compounds, the cycle keeps running.

Live alignment

Same question. Different answers. Only one is true.

The misaligned version doesn't sound wrong, that's the problem.

PROMPT
WITHOUT BONAFIDE 3 misalignments
WITH BONAFIDE 0 misalignments
Beyond visibility

Visibility tells you whether AI mentioned you. Alignment tells you whether AI got you right, and whether an agent can act on it.

Visibility tools track mentions and citations, and they're a useful diagnostic. Bonafide works on what happens next: whether AI recommends you for the right reasons, applies your rules and benefits correctly, and sends the customer to the right booking path.

The architecture

Enterprise truth becomes current, verified context for AI action.

Enterprise truth

  • Systems of record
  • External sources
  • Policies and rules
  • Rates and availability

Bonafide Agentic Context Engine

  • Curation

    Collect. Verify. Normalize. Maintain provenance.

  • Orchestration

    Interpret intent. Assemble verified context. Deliver at query time.

  • Tuning

    Measure interpretation. Detect misalignment. Improve commercial outcomes.

Systems of action

  • AI assistants and agents
  • LLMs and AI search
  • Supplier systems
  • Commerce workflows

Open distribution · APIs · MCP · UCP in development · Multi-model

Some of the leading travel brands we work with
The Peninsula Hotels Aimbridge IAG Embergrove Hospitality Group Highgate Pyramid Global Hospitality Vueling Host Hotels & Resorts Starwood United Airlines Ventures
Testimony
“Bonafide’s technology is helping us extend brand integrity into platforms like ChatGPT, Gemini, and Perplexity, ensuring AI-driven engagements with our brand are as refined and reliable as the stay itself.”
Nick Cohen
SVP Digital, E-Commerce and CRM · The Peninsula Hotels
Boltzmann walking into a hotel lobby
Context Is Everything.

See how
it works.

We are delivering results today for leading travel and loyalty brands. We'd love to show you what it looks like in practice.